Have a question about Hotel Presidente or San José? Check out our frequently asked questions below to see if we’ve answered it for you. If not, please don’t hesitate to get in touch with us.
How to get here?
While you stay in Hotel Presidente we have you covered! The absolute best way of getting here is letting us bring you in via our airport shuttle. Just book your pick-up service, have our chauffeur meet you at arrivals, put your seat back, relax and enjoy the ride into town. (Make sure to request this transportation when booking your stay with us.)
The second best way to reach us is via Uber or a taxi – just tell them you are going to Hotel Presidente. If you wish to rent a car, we do offer complimentary parking, but the beauty of the Presidente’s location is that you can enjoy the city by walking around. No car needed! If you insist, we recommend that you have your rental delivered to our parking lot so it will be waiting for you ready to head to the beach or forest right after breakfast.
If you choose to drive in from the airport, you may find us on Waze, or download this step by step printable PDF file PDF which will guide you.
What time is check in and check out?
2:00pm and 12:00pm
Breakfast buffet is served from 6:00 am to 10:00 am. However, if an early departure prevents you from enjoying it, we will gladly pack you a bag breakfast. Just let us know the night before.
How far is the hotel from the airport?
18km, 11 miles
Do you have a parking lot?
Yes, complimentary for guests
Will my card be charged upon reservation?
No. Charges are made at check out, and the guest may choose to use a different card or even cash.
What is your cancelation policy?
No risk, no charge for cancelations.